Refund policy

At Dynamic Autos, we value your trust and satisfaction. Every order is carefully inspected before dispatch, but in case of a genuine issue, you may request a return or refund under the following terms:

✅ Returns

• Returns are accepted within 7 days of delivery.

• A valid reason must be provided (e.g., damaged product, wrong item delivered, or manufacturing defect).

• The item must be unused, in original packaging, and in the same condition as received.

• Customers must share clear pictures/videos of the issue via WhatsApp 0323-4735637 before the return request is approved.

✅ Refunds

• Once the return is received and inspected, you can choose between:

  • Replacement of the product, or

  • Refund (excluding delivery charges).

• Refunds will be processed within 10 working days via Bank Transfer, Easypaisa, or JazzCash.

🚫 Important Notes

• Change of mind is not a valid reason for return/refund.

• Rejection of a Cash on Delivery (COD) parcel at the doorstep without a valid reason will result in a permanent block of COD payment option for that customer.

• Customized or special-order items are non-returnable.

📞 Contact Us

For any return or refund assistance, please contact:
WhatsApp: 0323-4735637
Website: www.dynamicautos.pk